1. Where can I register my product online? You can register your products online here or to register your product(s) please mail in the postcard packaged with the product.
2. My trail camera will not take images. It reads "Full". First, make sure the SD card is not locked. There is a sliding lock on the side of most SD cards. Slide it to the unlocked position. If this does not fix the problem you will need to reformat your SD card. Simply insert the SD card into a computer and right click on the SD Card icon. A drop down menu will be displayed. From here select "Format". A new window will be displayed, click once on "OK". This will promt you to make sure you want to delete everything on the card and reformat it. Select "Yes". Your computer will then begin to reformat the SD card. Once finished, it should work with the trail camera flawlessly.
3. My trail camera will not power on. What should I do? Make sure the batteries are fully charged. Call our tech support line so we can help trouble shoot the camera with you. Or, you can take it back to the store where it was originally purchased if it is within their time policy for exchange. If we determine that it is a defective unit, and still under warranty (must have sent in a warranty card or registered online), we will replace it for you. Just give us a call at 1-877-994-4454.